Support - Themewinter

Say hello

Drop us a line you want through live chat. For Technical support use our support desk. Please, check Section Support Policy.

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Use our live chat for pre-sale questions.
Support response time can be up to 1 business day. Sun-Thu, 2PM-11PM, AEST.

We provide support through our support ticket system. Please, ask your query to use the form above.

We are offering 100% refund policy within 15 days. Details : https://themewinter.com/refund-policy/

Please, read refund policy and check free version or ask pro version for trial (T&C). We’d love to know what went wrong and how we can improve.

We are using paddle as Payment Gateway. You can purchase through Paypal, Mastercard, VISA, American Express, etc.

We're a dedicated team making big products. All the tools you need to improve your online business.