Support - Themewinter

Say hello

Drop us a line you want through live chat. For Technical support use our support desk. Please, check Section Support Policy.

We're on vacation till the 14th of April. Please note that replies to queries might be slower than usual. We thank you for your patience.

For Support, Please use the below Form

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Use our live chat for pre-sale questions.
Support response time can be up to 1 business day. Sun-Thu, 2PM-11PM, AEST.

How do I get support?

We provide support through our support ticket system. Please, ask your query to use the form above.

What is your refund policy?

We are offering 100% refund policy within 15 days. Details : https://themewinter.com/refund-policy/

15 Days Money back Guarantee

Please, read refund policy and check free version or ask pro version for trial (T&C). We’d love to know what went wrong and how we can improve.

Secured Payment options

We are using paddle as Payment Gateway. You can purchase through Paypal, Mastercard, VISA, American Express, etc.

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We're a dedicated team making big products. All the tools you need to improve your online business.

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