Refund Policy

We have trust in our products quality and performance. We believe that you will definitely love our product. Also we are offering you refund within 15 days from the day of your first payment. Please, check our policies when we grant refund and when we do not issue refund :

If you faced any issue with our product or found any bug, We request you to contact our support team from https://themewinter.com/support/ and Our team will gradually help you to fix it, if you face any issue.

We grant refund if

  • If we are not able to resolve the issue we will refund your money.
  • If our support team unable to fix problem.
  • The product purchased has stopped functioning or displaying that we described to its details, or broken after the installation.

We do not issue refund if 

  • If you found your host doesn’t meet the requirement of WordPress or denied to update the PHP, MySQL version.
  • You decided to change your mind. So, for Eventin – WordPress event management plugin, you can check the free version, or you can check the “Pro” version on our Live demo on the website. As for WPCafe – WordPress restaurant & food ordering plugin, feel free to check the free version, or for more questions, knock us on our support and we’ll help.
  • You decided not to use our product.
  • You find that our product doesn’t suit your needs (our live demo site are very explanatory of our templates/theme)
  • You experience script conflicts with other 3rd party software connected or installed theme on your website.

T & C :

  • Refund will process as soon as possible. In some scenario, we will try to solve your issue.
  • No refunds will be processed after 15 days post-purchase.
  • By requesting and receiving a refund, you relinquish all ownership of your license and agree to cease the use of the product immediately.
  • We reserve the right to reject a refund request if it necessary.
  • You can submit a refund request here :
Submit Refund Request