Everything You Need to Know
About ThemeWinter

What is ThemeWinter?

ThemeWinter is a software development company. We specialize in building high-quality WordPress plugins that help businesses run events, appointments, restaurants, pop-ups, and bookings.

Which products does ThemeWinter offer?

We offer a range of WordPress plugins, including Eventin (event management), Booktics (service booking), WP Timetics (appointment scheduling), WPCafe (restaurant and food ordering), and Poptics (popup builder). These plugins are built to solve real problems for event organizers, businesses, and service providers.

Who uses ThemeWinter plugins?

Our plugins are used by 70,000+ people worldwide. Customers include event planners, small and medium-sized businesses, restaurants, consultants, agencies, schools, and online service providers. Anyone looking to manage events, bookings, food services, or marketing on WordPress can benefit from ThemeWinter tools.

Are ThemeWinter plugins free?

Yes. Most of our plugins have a free version available on WordPress.org. These free versions cover the basic features you need to get started. If you need advanced features like automation, integrations, or premium templates, you can upgrade to the Pro versions.

Do I need coding knowledge to use ThemeWinter plugins?

No. Our plugins are built for everyone—from beginners to professionals. You can install them, set them up, and start using them without writing any code. For advanced users, we also keep everything developer-friendly so they can extend or customize as needed.

Does ThemeWinter provide customer support?

Yes. We provide dedicated customer support through our ticketing system. In addition, we maintain detailed documentation, step-by-step tutorials, and video guides to help users. Our support team is responsive and works closely with customers to solve issues quickly.

How often are ThemeWinter products updated?

We regularly update our plugins to make sure they stay compatible with the latest WordPress and WooCommerce versions. Updates also include new features, performance improvements, and bug fixes. We publish a changelog for every update so users can clearly see what has changed.

Are ThemeWinter plugins secure?

Yes. Security is one of our top priorities. We follow WordPress coding standards and best practices when developing plugins. Each release goes through testing to make sure it’s safe, stable, and optimized for performance.

Do ThemeWinter plugins work with WooCommerce?

Yes. Many of our plugins are built to extend WooCommerce’s functionality. For example, event ticketing, online food ordering, and bookings all integrate smoothly with WooCommerce, allowing you to use its payment gateways and reporting features.

How many websites can I use a ThemeWinter license on?

That depends on the plan you purchase. We offer single-site licenses for individual websites, multi-site licenses for developers and agencies, and extended plans if you want to use the plugins on unlimited sites.

Can I switch my license later?

Yes. You can easily upgrade your license from a single-site plan to a multi-site or unlimited plan

What payment methods does ThemeWinter accept?

We accept all major payment methods, including credit cards, debit cards, and PayPal. Payments are processed securely to make sure your information is safe.

Does ThemeWinter offer refunds?

Yes. We have a risk-free refund policy. If the product doesn’t work as expected or doesn’t meet your needs, you can request a refund within the time frame mentioned in our refund policy. We believe in making sure our customers feel confident in their purchase.

Can I use ThemeWinter plugins on client websites?

Yes. Many of our customers are agencies or freelancers who use our plugins for their clients’ projects. As long as your license allows multiple sites, you can install and use our plugins for client work.

Do you provide product documentation?

Yes. Every plugin comes with full documentation that explains how to install, configure, and use it. We also publish video tutorials and blog articles to guide users step by step. This makes it easy to set up even if you are completely new to WordPress

Does ThemeWinter offer product demos?

Yes. You can explore live demos of our plugins on our website. These demos let you try out the features before you decide to install or purchase the plugin, so you know exactly what you’re getting.
Try Live demo: Eventin, Booktics, WP Timetics, WPCafe, and Poptics

Do ThemeWinter plugins support integrations?

Yes. Our plugins integrate with popular services and tools like Zoom, Google Calendar, Stripe, PayPal, WooCommerce, and Zapier. These integrations allow you to connect your workflows and create a complete system for your business.

How do I know when a new feature is released?

We announce new features and updates on our blog, changelog, and social media. If you’re a customer, you’ll also see update notifications directly inside your WordPress dashboard.

Can I request custom features?

Yes. We encourage users to share feature requests(send here). While we can’t guarantee every request will be added, we collect customer feedback and use it to plan future updates. Many of our current features came directly from user suggestions.

Why choose ThemeWinter over others?

ThemeWinter focuses on building plugins that solve real business problems. We cover multiple areas—events, bookings, restaurants, and marketing—so you can manage more of your business from one provider. With regular updates, reliable support, and fair pricing, ThemeWinter is trusted by 70k+ users worldwide.

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