---
title: Ticket Email Sent from WordPress
description: "By default, WordPress sends emails using the built-in `wp_mail()` function with a generic `wordpress@yourdomain.com` sender. If you want to modify the sender email and name for Eventin's ticket emails, you can use a third-party plugin like **[WP Mail SMTP](https://wordpress.org/plugins/wp-mail-smtp/)** or…"
url: "https://themewinter.com/docs/plugins/eventin/ticket-email-sent-from-wordpress/"
updated: "2025-01-31"
category: Eventin / Troubleshooting
---

# Ticket Email Sent from WordPress

By default, WordPress sends emails using the built-in `wp_mail()` function with a generic `wordpress@yourdomain.com` sender. If you want to modify the sender email and name for Eventin's ticket emails, you can use a third-party plugin like **[WP Mail SMTP](https://wordpress.org/plugins/wp-mail-smtp/)** or add custom code in the theme's `functions.php` file.

## **Method 1: Using WP Mail SMTP Plugin**

WP Mail SMTP allows you to send emails via an SMTP server, improving deliverability and letting you customize the sender email.

### **Steps:**

#### **1. Install and Activate WP Mail SMTP**

- Go to **Plugins > Add New**.
- Search for "WP Mail SMTP".
- Install and activate the plugin.

#### 2. **Configure SMTP Settings**

- Navigate to **WP Mail SMTP > Settings**.
- Choose PHP mailer as the default mailer
- Set the **From Email** (e.g., `ticket@yoursite.com`).
- Set the **From Name** (e.g., `Your Brand Name`).
- Save changes.

## **Method 2: Custom Code in functions.php**

If you prefer a code-based approach, you can modify the email headers for Eventin ticket emails directly in your theme’s `functions.php` file.

### **Steps:**

1. Open your theme’s `functions.php` file. or use any third party snippet plugin like "Code Snippets"
2. Add the following code to override the sender details and modify the parameter's like the from_email, from_name etc.

```
add_filter( 'eventin_email_headers', 'modify_eventin_email_headers', 11 );
function modify_eventin_email_headers( $headers ) {
    $from_email  = 'ticket@yoursite.com';
    $from_name   = 'Your Brand Name';
    $reply_to_email = 'ticket@yoursite.com';

    $headers[] = 'From: ' . $from_name . ' <' . $from_email . '>';

    if ( ! empty( $reply_to_email ) ) {
        $headers[] = 'Reply-to: ' . $reply_to_email;
    }

    return $headers;
}
```

## **Conclusion**

By following either of these methods, you can ensure that Eventin ticket emails are sent from a professional email address rather than the default WordPress email. The WP Mail SMTP plugin is recommended for better email deliverability, while the custom code method provides a lightweight solution for developers.