---
title: How Do I Install and Manage Integrations
description: "## What is the Integrations Screen? **Integrations** lists the plugins Pointics can earn from or be extended by, and lets you install, activate, or deactivate them without leaving Pointics. **About Us** shares the same catalogue. It introduces Arraytics, links to…"
url: "https://themewinter.com/docs/plugin-docs/integrations-2/how-do-i-install-and-manage-integrations/"
updated: "2026-08-24"
category: Pointics / Integrations
---

# How Do I Install and Manage Integrations

## What is the Integrations Screen?

**Integrations** lists the plugins Pointics can earn from or be extended by, and lets you install, activate, or deactivate them without leaving Pointics.

**About Us** shares the same catalogue. It introduces Arraytics, links to the plugin list, and promotes the affiliate program and the Timetics SaaS product.

## Why Do You Need It?

- **Pointics is only as useful as the events it can hear:** Activating WooCommerce or WPCafe unlocks new earning triggers.
- **One-click installs:** No need to search the plugin directory in another tab.
- **A curated list:** Only plugins that work with Pointics appear.

## Prerequisites

- An Administrator account to view either screen.
- Permission to install plugins if you want to install a plugin.
- Permission to activate plugins if you want to activate or deactivate a plugin.
- An internet connection.

No setup is required. The catalogue ships with Pointics.

### Where to Find It

| Screen | Menu | Direct URL |
| --- | --- | --- |
| **Integrations** | Pointics → Integrations | `#/integrations` |
| **About Us** | Pointics → About Us | `#/about-us` |

## Step-by-Step Instructions

### Step 1: Open the Integrations Screen

![](https://themewinter.com/docs/wp-content/uploads/2026/08/image-38.png)

Go to **Pointics → Integrations**. The grid is split across two shelves:

| Shelf | Contains |
| --- | --- |
| **Integrations** | Plugins Pointics earns from |
| **Addons** | Plugins that extend Pointics itself |

A shelf with nothing on it is hidden, so **Addons** only appears once you have something in it.

### Step 2: Narrow the List

A chip row lets you filter the catalogue by plugin status.

| Chip | Meaning |
| --- | --- |
| **All** | Everything in the catalogue |
| **Active** | Installed and running |
| **Installed** | Installed but deactivated |
| **Not installed** | Available to install |

The search box matches the plugin title, description, and category.

### Step 3: Act on a Card

![](https://themewinter.com/docs/wp-content/uploads/2026/08/image-40.png)

Each plugin card provides one action based on its current status.

| Card Shows | Button Does | Permission Needed |
| --- | --- | --- |
| Not installed | Downloads and installs | Install plugins |
| Installed | Activates | Activate plugins |
| Active | Deactivates | Activate plugins |

While one plugin action is running, **every other card is disabled**. Pointics allows only one plugin operation at a time.

### Step 4: Add Earning Rules

Activating a plugin does **not** automatically create earning rules. Once its triggers become available, go to [Points Program](03-points-program.md) and create the earning rules you want.

For example: If EDD plugin is activated you will find the relevant EDD earning rules enabled

![](https://themewinter.com/docs/wp-content/uploads/2026/08/image-41.png)

### Step 5: Explore About Us

![](https://themewinter.com/docs/wp-content/uploads/2026/08/image-42.png)

| Section | Content |
| --- | --- |
| **About Our Company** | Arraytics — founded 2013; around 70,000 customers across 120+ countries; 30+ experts; 12+ years; Level 12 Envato author |
| **Our Plugins** | The same catalogue, with install and activate actions |
| **Our SaaS** | Timetics AI — *AI-Powered Scheduling*, with **Get Started Free** and **Learn more** |
| **Refer & Earn** | **30% Commission** affiliate program, with **Join Affiliate Program** |

## Key Functionality

### The Catalogue

| Plugin | Category | Ours? | Earns Points Today |
| --- | --- | --- | --- |
| **WooCommerce** | eCommerce | No | **Yes** |
| **WPCafe** | Restaurants & Food | Yes | **Yes** |
| **Eventin** | Events & Ticketing | Yes | Not yet |
| **Timetics** | Booking & Scheduling | Yes | Not yet |
| **Booktics** | Booking & Scheduling | Yes | Not yet |
| **Aisentic** | AI & Automation | Yes | Not yet — powers the AI assistant |
| **Optiontics** | WooCommerce | Yes | Not yet |

**Earns Points Today** means the plugin currently supplies earning triggers to Pointics. The other plugins are listed as forthcoming integrations.

Most entries install from WordPress.org. **Optiontics** installs from the Arraytics release server instead.

### What an Integration Adds

An integration can supply Pointics with **earning triggers**, which are events that award points, and **redemption methods**, which determine how points turn into value.

WooCommerce supplies the most functionality: order, review and registration triggers, coupon redemption, order-count data on the Customers screen, and every customer-facing badge on your storefront.

### How an Install Works

When you install, activate, or deactivate an integration, Pointics follows this process:

1. Open **Integrations** and load the catalogue with the current plugin statuses.
2. If Pointics cannot determine the statuses, it shows *"Could not determine plugin statuses."*
3. Filter the catalogue using a status chip or search.
4. Press the action button on a plugin card.
5. Pointics checks whether your account has permission to perform the action.
6. If permission is missing, it shows *"You are not allowed to manage plugins on this site."*
7. If permission is available, Pointics installs, activates, or deactivates the plugin.
8. An unknown catalogue entry is rejected with *"Unknown plugin."*
9. If the operation fails, Pointics shows *"The plugin action could not be completed."*
10. When the operation succeeds, the card updates to its new status.
11. If the integration provides earning triggers, they become available in the Points Program trigger picker.

## Validation Rules

- Only three plugin actions are accepted: **install**, **activate**, and **deactivate**.
- Your permissions are checked at the moment you perform an action, so hosting restrictions on plugin installation are respected.
- Pointics never advertises itself in its own integration catalogue.

## Limitations

- **Only one plugin action can run at a time.** All other cards are disabled while an operation is running.
- Installing plugins requires file write access. Some hosts disable plugin installation entirely, and on multisite only network administrators can install plugins.
- The catalogue is **curated**. It is not the complete WordPress plugin directory, so arbitrary plugins cannot be installed from this screen.
- Most catalogue entries do not provide earning triggers yet.
- There is **no uninstall or delete action**. Pointics only provides install, activate, and deactivate actions.
- Activating a plugin does **not** automatically create earning rules.
- The About Us statistics are marketing copy rather than live figures from your WordPress site.
- The affiliate and SaaS links take you outside WordPress.

## Troubleshooting

| Problem | Solution |
| --- | --- |
| *"Could not determine plugin statuses."* | Your Pointics installation may be incomplete. Reinstall the plugin. |
| *"You are not allowed to manage plugins on this site."* | Your account does not have permission to install or activate plugins. |
| *"Unknown plugin."* | The plugin is not included in the Pointics catalogue. |
| *"The plugin action could not be completed."* | Check file permissions, whether your host blocks plugin installations, and whether WordPress.org is reachable. |
| A card's button does nothing | Another plugin action may still be running. Wait for it to finish. |
| Plugin activated but no new earning triggers | Not every catalogue entry supplies earning triggers yet. Check the catalogue table above. |
| Addons shelf missing | You have no add-ons installed. |
| Optiontics install fails | Optiontics installs from the Arraytics release server instead of WordPress.org. Check your site's outbound connection. |

## Notes

- The same installation system is used by the AI assistant when it offers to install Aisentic for you.
- Deactivating an integration does not delete points customers have already earned through it. Its earning rules simply stop firing.

---

### Was This Article Helpful?

### Related Articles

- [How Do I Create Point Earning Rules?](03-points-program.md)
- [How Do I Create Rewards Customers Can Redeem?](04-rewards.md)
- [How Do I Use the Pointics AI Assistant?](02-home-and-ai-assistant.md)
- [How Do Customers See Their Points?](12-storefront.md)